The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Copyright

All content appearing on this Web site is the property of:

My Best Friends Bowl
114 Oak Bluff Blvd.
Suite G
Boerne, TX 78006
Copyright © 2009 My Best Friends Bowl. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009 My Best Friends Bowl. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by My Best Friends Bowl. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of My Best Friends Bowl or any third party, except as expressly granted herein.

Use Of Site

Our Attorneys Remind You...
My Best Friend's Bowl maintains this Internet site as a service to its customers and the Internet community. Access and use of www.mybestfriendsbowl.com are subject to the terms and conditions set forth herein and all applicable laws. My Best Friend's Bowl may revise these terms and conditions from time to time by updating this posting.

My Best Friend's Bowl will use reasonable efforts to include accurate and up-to-date information on www.mybestfriendsbowl.com. All users agree that all access and use of www.mybestfriendsbowl.com and its content, including its replicator sites, is at your own risk. www.mybestfriendsbowl.com will not be liable for any damage arising out of your access, use, or inability to use www.mybestfriendsbowl.com, or any errors or omissions in the content thereof.

The entire content (images and text) of www.mybestfriendsbowl.com is copyrighted and may not be distributed, downloaded, modified, reused, re-posted or otherwise used except as provided herein without the express written permission of My Best Friend's Bowl. Some of the photos used in the development of this site are copyright - 2004 © istockphoto inc. All Rights Reserved. The photos used are in accordance with the License Agreement and Privacy Policy of Istockphoto inc. www.istockphoto.com. No images may be reproduced or copied from this site.

Please be advised that all product names, unless otherwise noted, are trademarks of HealthyPetNet. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited.

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. My Best Friends Bowl and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if My Best Friends Bowl believes that customer conduct violates applicable law or is harmful to the interests of My Best Friends Bowl and its subsidiaries.

Privacy Policy

My Best Friend's Bowl Privacy Statement
My Best Friend's Bowl has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for My Best Friend's Bowl.

My Best Friend's Bowl is the best place to shop for Premium dog and cat food, functional horse, cat and dog treats, pet care products and supplements. We stand behind our products and guarantee your satisfaction with every order.

Security

Your information is safe with My Best Friend's Bowl.

Every time you shop with My Best Friend's Bowl at www.mybestfriendsbowl.com, you are backed by a security guarantee. When you shop with us, you are shopping on our secure server, which encrypts all of your personal information, including name, address and credit card number, login name and password. Encryption ensures that no one can access or use your personal information. Our 128 bit encryption is implemented with a secure certificate.

We guarantee your privacy

At My Best Friend's Bowl, we are committed to protecting your privacy. My Best Friend's Bowl does not sell, rent or trade your personal information to other companies. It may be helpful for you to know how we use the information we collect:

We collect and aggregate non personally identifiable information about shoppers browsing our site. We collect information such as your IP address, web browser type and operating system to enable us to provide shoppers with an enhanced shopping experience.

Customers

Our ordering process requires customers to give us contact information (such as name, address, email address and phone number), which we use to ship product orders and to contact the customer if necessary. As a direct sales company, HealthyPetNet is based on Independent Distributors, who own their own websites. Therefore, customers who register with us and do not have a Distributor will be assigned one. HealthyPetNet will pass along the customer's contact information (Name, mailing address, phone number and email address) and order information (Item, Quantity and Price) to their Distributor. HealthyPetNet does NOT pass any financial information along to the sponsoring Distributor.

What Information is being shared

We may need to share information with other companies during the course of business. However, these companies do not have any independent right to share this information for any secondary purposes.

Email

We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to help us improve the site, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.

If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Choice/Opt-Out

There are two types of communications we send to our customers: essential and non-essential. Essential communications include but are not limited to order confirmation emails, emails containing tracking information for orders that have been shipped and autoship reminder emails.

Non-essential emails include but are not limited to product announcements and general company information.

We provide users the opportunity to opt-out of receiving non-essential communications from us in 3 different ways.

1) You can send email to support@HealthyPetNet.com
2) You can call the following telephone number: 877-387-4564
3) You can reply to one of the non essential emails indicating you would like to be removed from our mailing list.


Legal Disclaimer

We may disclose personal information when required to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud or as otherwise required by law.

Notification of Changes

We will post changes in our privacy statement on this page whenever there is a change in our privacy policy.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, you can contact webmaster@mybestfriendsbowl.com

Shipping & Delivery

At this time, My Best Friends Bowl ships merchandise only to locations within the continental United States and not to international locations. Nor does My Best Friends Bowl ship to Guam or the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

My Best Friends Bowl ships products within 7 business days. HealthyPetNet ships orders within two business days, although most orders will ship by the next business day.

Sales Tax

My Best Friends Bowl charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. My Best Friends Bowl makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. My Best Friends Bowl SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL My Best Friends Bowl BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State --

The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by My Best Friends Bowl.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. My Best Friends Bowl is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not My Best Friends Bowl.

The inclusion of material on this server does not imply any endorsement by My Best Friends Bowl, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although My Best Friends Bowl tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

We Guarantee Our Products.

My Best Friend's Bowl and HealthyPetNet promise to deliver high-quality products, in good condition, to your door. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 30 days of receiving your order. We promise to process your request in a timely manner. For detailed information on the return policy (including the mailing address), please see the invoice included in your shipment.

Custom printing is not returnable.

We Guarantee First-Class Customer Service.
My Best Friend's Bowl is committed to providing you with excellent customer service and a safe and secure online shopping experience. If you have any questions or concerns regarding our products or services, please email us at info@mybestfriendsbowl.com; we will respond to your request promptly. Or, you can call us at 800-690-1928 extension 2 Hours 8:00 AM to 7:00PM CST Central Time.

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). My Best Friends Bowl reserves the right to change its payment procedures at any time without prior notice to you.